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KMSA Webinar:
The implication of knowledge management in growing technical skills 

Tuesday, 28 May 2024

13:00 - 14:00 CAT

With the changing world of work and the impact of technology on our lives, the need to contextualise the importance of knowledge management in a skill transfer process has never been more pressing. 

If society is going to move with the times, then how we do things has got to change. We are in interesting times … if we don’t move forward with new ways of thinking about knowledge application and the importance thereof, then we will be left behind. This reality is unfortunately a guarantee!



Ursula Fear
Ursula Fear is a dedicated South African skills development activist with over 24 years of experience. She has played a pivotal role in establishing qualifications on the South African Qualifications Framework, including the world's first Enterprise Resource Planning’ qualifications.

Ursula's expertise extends to her time as a partner at Deloitte, where she led the design, development, and deployment of mission-critical skills across more than 40 specializations. Notably, she was the first woman to serve on the Deloitte Consulting Exo Committee, focusing on talent and culture development.

Her impact also spans the nonprofit sector, particularly with Teach South Africa, where she collaborated on strategy design. Ursula has also been an Executive where she managed training businesses in diverse areas such as artisan colleges, higher education,  information and communications technology and disability.

She is currently dedicated to growing skills in the South African Salesforce ecosystem.  She is also part of a national initiative in South Africa called the Collective X which aims at fostering sustainable, demand-led digital skills nationally.

Ursula is responsible for building the Salesforce talent ecosystem in South Africa.  She has been part of Salesforce South Africa for two years now.


Paid up KMSA Members: No charge

Non-KMSA Members: R450

Terms and Conditions

  • To get member discount you must use the email address associated with your regular KMSA account.

  • If you use a new email address a new account will be opened for you, unless you ask the secretariat to update your old account details. 

  • Member discount is only offered to paid-up members. 

  • You and the billing contact of your organisation will receive invoices a few minutes after you have registered.

  • If you see a red notice on the screen about unpaid invoices please contact the secretariat on to resolve.

  • Should you wish to cancel your registration altogether, please do so in writing to by no later than 26 May 2024. Any cancellations not made or the delegate is a NO-SHOW FULL registration will be payable.

  • If you are asked for a 'Valid Purchase Order Number' kindly use your name as a reference.

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