Making Knowledge Transfer Intentional 

For the past 4 consecutive years, knowledge transfer has been a top priority for KM programs. It’s not hard to see why. When organizations leave knowledge transfer to chance, they put one of their most valuable assets— critical knowledge—at risk. 

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Knowledge transfer helps ensure that organizations retain their most important knowledge while getting employees up to speed faster, improving efficiency, and more. However, it takes careful and intentional planning for knowledge transfer practices to work effectively.

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In this article, APQC does the following:

♦ Explain knowledge transfer and its benefits

♦ Explore the approaches that organizations use to transfer knowledge

♦ Provide guidance for choosing the right knowledge transfer approach

♦ Describe common knowledge transfer challenges and effective ways to address them