See the latest webinars, conferences and events hosted by Knowledge Management South Africa! EVENTS KMSA Event Schedule 2025 We would like to extend our heartfelt thanks for your continued support of KMSA. Your commitment and engagement are what make this organization thrive, and we truly appreciate your involvement. This year, we have put together a packed programme filled with exciting events, valuable learning opportunities, and meaningful networking experiences. We are confident that these activities will bring great value to your membership and enhance your professional journey. We encourage you to participate in all that we have planned and make the most of what KMSA has to offer. Your engagement is key to making our events even more impactful! Looking forward to seeing you at our upcoming gatherings. Thank you for being a valued part of KMSA! Past Events 16 - 21 October - KM Week 19 September - Panel Discussion - Panel Discussion: Collaboration: Applying and adapting a KM practitioner’s toolkit in a hybrid KM future 21 & 22 August - Imbizo - "The future of Knowledge Management is hybrid " 11 July - Webinar - "Data rich, but knowledge poor” - Speaker: Charl Theron June - Webinar - AI, ML, cloud are not traditionally part of the KM practitioners toolkit – key considerations. 30 May - Panel Discussion - Reporting line of a KM function for optimal success: cases and use cases, different models. March - Webinar - The metaverse and implications for KM and practitioner Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

Theme: Championing a knowledge-sharing culture Championing a knowledge-sharing culture involves creating an environment where individuals and teams actively share information, expertise, and insights to drive learning and innovation. Register now You're invited to a webinar on AI's impact on the human world, to explore ways in which we can utilize this new tool while remaining 'human in an AI world'.

KMSA listed useful sites USEFUL SITES Knowledge Management Tools The Roles and Responsibilities of a Knowledge Manager Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

Read more about Knowledge Management South Africa's PAIA & POPI Act. PAIA MANUAL & POPI ACT Privacy Policy and Access to Information 1. The internal systems and staff practices applied by our association and its agents to protect personal information entrusted to us are stringent, discreet, and well developed. This document outlines common practices by our association in this regard, which may in some respects be unique to the association’s ecosystem. 2. It is a legal requirement for associations to maintain records of their members and their representatives, present and past. These records will typically include names, address details and phone numbers to facilitate communications and transactions between an association and its members and past members. 3. Addresses and phone details of members held in formal membership registers will be used to communicate with members on issues that are within the scope and mandate of the association and for no other purpose. Address details are also used for delivery of financial notices, invoices and statements to members including telephonic follow ups. 4. The names of members of an association, present and past, and their representatives are legally in the public domain and may be shared on the website of the association, reported on in the annual report of the association or may be used in communications with third parties, statutory bodies or for marketing purposes. 5. Address, phone, and demographical information associated with members are held in strict confidence by our association, using suitable systems and agreements to protect such data, and are not shared with or sold to third parties or to other members or office bearers, unless required by order of a court, or other legal warrant. 6. Certain classes of members with commercial interests in the public or private sharing of their names and contact details for marketing purposes, will be accommodated by sharing of such information on websites or other public platforms of the association. 7. Video recordings, slides and papers relating to presentations conducted by members at association events may be published to proceedings or digital platforms of the related association unless the association receives instruction to the contrary. 8. The names of persons attending association meetings are recorded and may be disclosed digitally or otherwise to others attending or sponsoring a meeting. Contact details or other personal information will not be shared in this regard. 9. Certain popular digital discussion systems used by associations to facilitate member interaction, exposes the phone numbers of participants to other participants. Members joining these groups agree to this level of sharing of personal information by joining such groups. Note that associations using these systems may not have full control over who joins these groups due to technical limitations. 10. Email and internet pages of the association may contain tracking elements for collecting statistical information on opening and visiting trends. In cases where delivery of communications is in dispute the association may use these tracking elements to resolve the dispute. 11. Market sensitive procurement or product information, specifications or codes or buyer preferences that may come into possession of the association during the course of its work will be held in strict confidence and will not be shared with third parties, with other members or sold or commercially used in whatsoever way, without explicit permission of the member. Public Access to Information Act Manual A GUIDE TO ACCESSING OUR INFORMATION IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT NO. 2 OF 2000 Download PAIA Manual Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

Knowledge Management is the process of creating, retaining, sharing and better utilising the knowledge and information assets of an organisation to achieve its objectives. KM Week - 16 to 21 October 2023

12 March 2024 KMSA Webinar: Knowledge automation through using Generative AI Tuesday, 12 March 2024 13:00 - 14:00 CAT In this webinar, we will discuss the potential contribution of Generative AI in information processing and generation. Generative AI, such as GPT-3, enables the automation of knowledge-intensive tasks by synthesising human-like responses based on the prompting input provided. This technology can rapidly generate diverse and contextually relevant content, streamlining tasks like content creation, customer support, and even code generation. The ability to support knowledge processes with generative AI not only increases efficiency but also allows for the scaling of intellectual capabilities across various domains. However, ethical considerations, responsible use, potential biases, accuracy and the skill to develop good prompts need to be carefully addressed as we navigate the evolving landscape of knowledge automation through Generative AI. The emphasis on the human touch from the human-centred society (Society 5.0) will be contextualised from a knowledge management perspective. SPEAKERS Prof Marlene Holmner Prof Holmner obtained a BA degree from the University of Pretoria in 1995, and a BA (Hons) Information Science (Cum Laude) in 1997. This was followed in 1999 by an MA Information Science (Cum Laude) from the same institution. Prof Holmner completed her D (Phil) in 2008 with the title: A critical analysis of information and knowledge societies with specific reference to the interaction between local and global knowledge systems. Prof Holmner joined the Department in 1995 as tutor and has been lecturing in the department for the past 25 years. During this time, she delivered numerous conference papers covering aspects such as ICT for development and bridging the digital divide. Prof Holmner is the chair of the marketing committee of the School of Information Technology and is a Microsoft Certified Professional and is a member of the Africa Network for Information Ethics. Prof Martie Mearns Prof Martie Mearns is an Associate Professor and contract lecturer involved at the University of Johannesburg, where she mainly teaches research methodology at Honours and Master’s level. At the University of Pretoria, her lecturing tasks are focussed on the field of information science and knowledge management, aspects of the fourth industrial revolution and competitive intelligence on undergraduate and postgraduate levels. She has been involved in higher education tuition and research since 1998. Ms Anika Meyer Ms. Anika Meyer is a Lecturer in the Department of Information Science, University of Pretoria. Her journey as a dedicated and passionate lecturer and researcher in the Department of Information Science, at the University of Pretoria, commenced in January 2015. She completed her Master's studies in 2016, titled: Information behaviour in academic spaces of creativity: a building science pseudo-makerspace. She is currently enrolled for her doctoral studies at the Department of Information Science, University of Pretoria, titled: Information sharing in participatory design of a virtual academic creative space. REGISTRATION FEES: Paid up KMSA Members: No charge Non-KMSA Members: R450 Online registration is now closed, should you still wish to register please contact kmsaservices@vdw.co.za

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Contact information and location of Knowledge Management South Africa CONTACT KMSA First Name Last Name Email Subject Message Send Thanks for submitting! Our Address Hurlingham Office Park, Baobab Block, 59 Woodlands Ave, Hurlingham Manor, Sandton Contact Us Tel: +27 (11) 061 5000 Email: kmsaservices@vdw.co.za Post and Courier: PostNet Suite #0530 Private Bag X51 Bryanston 2021

Presentations KMSA Imbizo 2024 Presentations Change Management for Knowledge Management (Paul Mullon) Cloud computing for knowledge management (Dr Nikiwe Momoti) Design mindset for change (Dr Kavisha Nandhlal) Information and Communication Technology Systems for Knowledge (Bavuyile Swekile) KM and AI and Misinformation (Prof Kimiz Dalkir) KM in Strategy Development (Prof Martie Mearns) Knowledge Management Maturity Assesment (Kelebogile Mosimege) Knowledge Transfer and Sharing The Case Study of the Rand Water Institute (Dr Thinus Bekker) Learning Systems that Enhance Organizational Learning Capability (Doctor M Lukhele) Making knowledge sharing an integral part of what we do (Hein Spingies) Quality Improvement (Lauren De Kock) Sharing and transferring indigenous midwifery knowledge to the younger generation (Nelisiwe Jama) The Future of KM claiming a spot in an AI driven future (Dr Sithembiso Khumalo) Unlocking Insights exploring the value of Salga Seminars (Joadine Freeman)

Theme: Championing a knowledge-sharing culture Championing a knowledge-sharing culture involves creating an environment where individuals and teams actively share information, expertise, and insights to drive learning and innovation. Registration Sponsorship Call for Papers Speakers Awards Accommodation Convention Programme Coming soon Coming soon Coming soon Coming soon 2025 CONFERENCE REGISTRATION FEES PHYSICAL EARLY BIRD REGISTRATION 2025 (Before 15 June 2025) KMSA Paid-up Members: R4 500 Non-Members: R5 500 Speakers: R3 800 Student / Retired: R1 400 PHYSICAL REGISTRATION 2025 (From 16 June 2025) KMSA Paid-up Members: R5 000 Non-Members: R6 000 Speakers: R3 800 Student / Retired: R1 400 VIRTUAL REGISTRATION 2025 KMSA Paid-up Members: R3 000 Non-Members: R3 500 Speakers: R2 500 Student / Retired: R1 000 Accommodation - Franschhoek Wine Valley KMSA Imbizo 2025 - Submit papers by clicking here 25 - 27 August 2025 Dear KMSA Community, Knowledge Management Scholars, and Practitioners It is our great pleasure to invite you to KMSA Imbizo 2025: Embedding Knowledge Management into Business Processes for Operational Excellence, which is being organised by Knowledge Management South Africa, and will be hosted in the beautiful Franschhoek, Western Cape on 25-27 August 2025. About our Conference: KMSA Imbizo has a rich history of fostering a collaborative space for knowledge management practitioners’ cutting-edge research, promoting interdisciplinary collaboration, and facilitating the exchange of innovative ideas. As a respected platform in the field of Knowledge Management (KM), our conference has consistently attracted leading academics, practitioners, and thought leaders from around the world. This year, we are excited to delve into the theme of Embedding Knowledge Management into Business Processes for Operational Excellence, an exploration that promises to unearth fresh insights and spark dynamic conversations. For organisations to achieve operational excellence, knowledge management must be seamlessly integrated into business processes. This integration helps in active participation whereby employees will be more likely to engage with and contribute to knowledge-sharing initiatives. Integrating knowledge management into business processes enhances their efficiency, effectiveness, and overall performance, driving operational excellence. When knowledge management is deeply embedded within business processes it fosters collaboration and enables businesses to thrive. This may also assist in managing risks better as it helps identify and mitigate risks by providing lessons learned and best practices. This theme is motivated by the need to address the shortcomings in KM adoption. The lack of engagements in KM initiatives has led organisational misalignments, repeating the same mistakes such as departments duplicating efforts and projects experiencing delays. While the following list of potential topic areas is not exhaustive it can guide prospective delegates towards the topics of interest for this year’s theme: Skills development of the knowledge manager Knowledge management initiatives towards operational excellence Collaborative and participative teams Learning organisations in support of knowledge sharing Bridging siloed organisations through knowledge management initiatives Knowledge ecosystems for integrated knowledge management Responsible knowledge management (rKM) towards inclusive and open communication Organisational culture and embedded knowledge management Risk management and knowledge-driven initiatives Fostering innovation in/with knowledge management Evaluating knowledge value in business processes Empowering the C-suite with knowledge management We are accepting abstracts for the practice track culminating in a collection of brief case studies, as well as a research track culminating in full papers for submission in a special issue. Please submit papers by clicking here Practice track: Please submit your proposed title and abstract of four hundred words for the practice track. We would like to introduce the submission of business case studies as part of the dissemination of the knowledge presented at the conference in the practice track. If your presentation is accepted, you would be required to submit a 2–3-page case study highlighting the following about your presentation: XSTAR[1] = Real-world learnings + Future unique/novel applications. —X—executive summary —S—situation, solution, significance —T—theory, task —A—analysis, action, awareness/alert —R—results, recommendation, reflection (sharing LESSONS LEARNED and next steps). With industry, it is important to keep in mind that practitioners need to protect company IP, therefore the XSTAR makes provision for confidentiality clauses. Examples of business case studies will be provided upon acceptance of the abstract. These case studies will be published on the KMSA website as part of the Resources. Research track: All submissions must be unpublished and not be under review elsewhere. All research submissions will go through a double-blind review process. Your submission will be assessed anonymously by at least two reviewers and managed by the academic program committee. Full paper submissions must be at most six thousand words and adhere to the author guidelines provided. Accepted full papers will appear in a special issue of a DHET subsidised journal. Important dates: Deadline for abstracts: 15 May 2025 Deadline for full research paper submissions: 15 June 2025 Notification of full research paper acceptances: 15 July 2025 Camera-ready paper submissions: 30 July 2025 KMSA Imbizo 2025: 25-27 August 2025 For detailed guidelines on abstract formatting, please take note of the following: Abstract : The abstract, written in English, should be no longer than 250 words and must be written in the past tense. The abstract should give a succinct account of the objectives, methods, results, and significance of the matter. The structured abstract for an Original Research article should consist of six paragraphs labelled Background, Objectives, Method, Results, Conclusion and Contribution. Background: Why do we care about the problem? State the context and purpose of the study. (What practical, scientific, or theoretical gap is your research filling?) Objectives: What problem are you trying to solve? What is the scope of your work (e.g. is it a generalised approach or for a specific situation)? Be careful not to use too much jargon. Method: How did you go about solving or making progress on the problem? State how the study was performed, and which statistical tests were used. (What did you do to get the results?) Clearly express the basic design of the study; name or briefly describe the basic methodology used without going into excessive detail. Be sure to indicate the key techniques used. Results: What is the answer? Present the main findings (that is, because of completing the procedure or study, state what you have learnt, invented, or created). Identify trends, relative changes, or differences in answers to questions. Conclusion: What are the implications of your answer? Briefly summarise any potential implications. (What are the larger implications of your findings, especially for the problem or gap identified in your motivation?) Contribution: What practical, scientific, or theoretical gap did your research filled? How do these insights link to the focus and scope of the journal? It should be a concise statement of the primary contribution of the manuscript; and how it fits within the scope of the journal. Do not cite references and do not use abbreviations excessively in the abstract. Author guidelines for paper submission, and other relevant information, will be posted once abstract approval have been communicated. Organising Committee: Dr Refiloe Mabaso (Conference Chair), Kelebogile Mosimege (KMSA Chair), Damien Sakoor (KMSA Deputy Chair), Prof Martie Mearns, Hein Spingies, Rethabile Ntlatleng, Lillian Santi, Thamsanqa Makamba, Thenjiwe Roda (Secretariat), Eileen Bayley (Secretariat). Contacts: For any programme enquiries: eileen@vdw.co.za For all general enquiries: eileen@vdw.co.za We look forward to your contribution and the valuable insights you will bring to the KMSA Imbizo. Your expertise and participation will enrich the discussions and collaborations that will shape the future of Knowledge Management. Sincerely, Kelebogile Mosimege

The Essentials of Knowledge Transfer Author: AQC Publication date: 13 March 2025 In this interactive session, part of APQC’s “KM Essentials” series, experts Lynda Braksiek, Cindy Hubert, and Darcy Lemons guided participants through a framework for effective and intentional knowledge transfer. Access session slides More from APQC

We are thrilled to announce the launch of nominations for the prestigious KMSA Awards for Excellence for the following categories: Chairperson's Award and the new Champion Award. Knowledge Management South Africa (KMSA) Awards for Excellence KMSA IMBIZO August 2024 2024 Award Winners 2024 Champion Award Winners Constance Kekana and Kelebogile Mosimege 2024 Champion Award Winner Constance Kekana 2024 Legacy Recognition of an Institution Won by University of Johannesburg Department of Information & Knowledge Management Prize accepted by Martie Mearns 2024 Legacy Recognition Winner Joanne Cornelissen (prize accepted by Retha Prinsloo) Our prestigious Chairpersons Award went to Elmi Bester