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KMSA Webinar:
Knowledge automation through using Generative AI

Tuesday, 12 March 2024

13:00 - 14:00 CAT

In this webinar, we will discuss the potential contribution of Generative AI in information processing and generation. Generative AI, such as GPT-3, enables the automation of knowledge-intensive tasks by synthesising human-like responses based on the prompting input provided. This technology can rapidly generate diverse and contextually relevant content, streamlining tasks like content creation, customer support, and even code generation. The ability to support knowledge processes with generative AI not only increases efficiency but also allows for the scaling of intellectual capabilities across various domains. However, ethical considerations, responsible use, potential biases, accuracy and the skill to develop good prompts need to be carefully addressed as we navigate the evolving landscape of knowledge automation through Generative AI. The emphasis on the human touch from the human-centred society (Society 5.0) will be contextualised from a knowledge management perspective.



Prof Marlene Holmner
Prof Holmner obtained a BA degree from the University of Pretoria in 1995, and a BA (Hons) Information Science (Cum Laude) in 1997. This was followed in 1999 by an MA Information Science (Cum Laude) from the same institution. Prof Holmner completed her D (Phil) in 2008 with the title: A critical analysis of information and knowledge societies with specific reference to the interaction between local and global knowledge systems. Prof Holmner joined the Department in 1995 as tutor and has been lecturing in the department for the past 25 years. During this time, she delivered numerous conference papers covering aspects such as ICT for development and bridging the digital divide. Prof Holmner is the chair of the marketing committee of the School of Information Technology and is a Microsoft Certified Professional and is a member of the Africa Network for Information Ethics.


Prof Martie Mearns
Prof Martie Mearns is an Associate Professor and contract lecturer involved at the University of Johannesburg, where she mainly teaches research methodology at Honours and Master’s level. At the University of Pretoria, her lecturing tasks are focussed on the field of information science and knowledge management, aspects of the fourth industrial revolution and competitive intelligence on undergraduate and postgraduate levels. She has been involved in higher education tuition and research since 1998.


Ms Anika Meyer
Ms. Anika Meyer is a Lecturer in the Department of Information Science, University of Pretoria. Her journey as a dedicated and passionate lecturer and researcher in the Department of Information Science, at the University of Pretoria, commenced in January 2015. She completed her Master's studies in 2016, titled: Information behaviour in academic spaces of creativity: a building science pseudo-makerspace. She is currently enrolled for her doctoral studies at the Department of Information Science, University of Pretoria, titled: Information sharing in participatory design of a virtual academic creative space.


Paid up KMSA Members: No charge

Non-KMSA Members: R450

Online registration is now closed, should you still wish to register please contact

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