Read more about Knowledge Management South Africa's PAIA & POPI Act. PAIA MANUAL & POPI ACT Privacy Policy and Access to Information 1. The internal systems and staff practices applied by our association and its agents to protect personal information entrusted to us are stringent, discreet, and well developed. This document outlines common practices by our association in this regard, which may in some respects be unique to the association’s ecosystem. 2. It is a legal requirement for associations to maintain records of their members and their representatives, present and past. These records will typically include names, address details and phone numbers to facilitate communications and transactions between an association and its members and past members. 3. Addresses and phone details of members held in formal membership registers will be used to communicate with members on issues that are within the scope and mandate of the association and for no other purpose. Address details are also used for delivery of financial notices, invoices and statements to members including telephonic follow ups. 4. The names of members of an association, present and past, and their representatives are legally in the public domain and may be shared on the website of the association, reported on in the annual report of the association or may be used in communications with third parties, statutory bodies or for marketing purposes. 5. Address, phone, and demographical information associated with members are held in strict confidence by our association, using suitable systems and agreements to protect such data, and are not shared with or sold to third parties or to other members or office bearers, unless required by order of a court, or other legal warrant. 6. Certain classes of members with commercial interests in the public or private sharing of their names and contact details for marketing purposes, will be accommodated by sharing of such information on websites or other public platforms of the association. 7. Video recordings, slides and papers relating to presentations conducted by members at association events may be published to proceedings or digital platforms of the related association unless the association receives instruction to the contrary. 8. The names of persons attending association meetings are recorded and may be disclosed digitally or otherwise to others attending or sponsoring a meeting. Contact details or other personal information will not be shared in this regard. 9. Certain popular digital discussion systems used by associations to facilitate member interaction, exposes the phone numbers of participants to other participants. Members joining these groups agree to this level of sharing of personal information by joining such groups. Note that associations using these systems may not have full control over who joins these groups due to technical limitations. 10. Email and internet pages of the association may contain tracking elements for collecting statistical information on opening and visiting trends. In cases where delivery of communications is in dispute the association may use these tracking elements to resolve the dispute. 11. Market sensitive procurement or product information, specifications or codes or buyer preferences that may come into possession of the association during the course of its work will be held in strict confidence and will not be shared with third parties, with other members or sold or commercially used in whatsoever way, without explicit permission of the member. Public Access to Information Act Manual A GUIDE TO ACCESSING OUR INFORMATION IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT NO. 2 OF 2000 Download PAIA Manual Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

Making Knowledge Transfer Intentional Author: AQC Publication date: June 2025 For the past 4 consecutive years, knowledge transfer has been a top priority for KM programs. It’s not hard to see why. When organizations leave knowledge transfer to chance, they put one of their most valuable assets— critical knowledge—at risk. Knowledge transfer helps ensure that organizations retain their most important knowledge while getting employees up to speed faster, improving efficiency, and more. However, it takes careful and intentional planning for knowledge transfer practices to work effectively. In this article, APQC does the following: ♦ Explain knowledge transfer and its benefits ♦ Explore the approaches that organizations use to transfer knowledge ♦ Provide guidance for choosing the right knowledge transfer approach ♦ Describe common knowledge transfer challenges and effective ways to address them Read article

Celebrating Knowledge Management Knowledge Management is the process of creating, retaining, sharing and better utilising the knowledge and information assets of an organisation to achieve its objectives. 20 October Webinar - Celebrating Knowledge Management & Looking forward to our #10Years Registration is closed

From the Chairperson's Desk We should strive to be the best practice for other African countries and the World that are implementing KM, and Global KM Week is an opportunity for us to showcase our work and achievements The year 2025 marks the beginning of the newly appointed KMSA Board, which has been entrusted by you to guide the recognition and growth of the KM profession in the country. I would like to take this opportunity to thank the outgoing Board and congratulate them for all the incredible work that they have done for the past three years. It is from their work that the new Board will continue to ensure that the strategic objectives of the association are achieved. I would like to encourage our members to support the newly appointed Board. Please engage with the Board and participate in discussions that are relevant to the work that KM professionals need to pursue to enhance our visibility in the workplace. We have shared with you the planned events for the year, and you’re invited to join as many of the events as possible to show your support. This year is October, as we celebrate the 3rd year of the Global Knowledge Management Week, let us celebrate as big as we can and let us show the world what we have achieved within the profession. We should strive to be the best practice for other African countries and the World that are implementing KM, and Global KM Week is an opportunity for us to showcase our work and achievements. We will be sharing our South African experiences of the 2024 Global KM Week celebrations with our peers on 22 May 2025, and it would be an incredible experience if you could join the webinar to support the presenters. We continue to actively establish our presence across various sectors, including private, public, SOE, academia, and NGOs. Our approach involves forming strategic partnerships, making meaningful contributions, and engaging in initiatives that raise awareness of KMSA's mission to represent the interests of Knowledge Management Practitioners. Additionally, we aim to promote, study, and standardize knowledge management practices in South Africa. We will continue to lead in providing the latest trends and developments in knowledge management within the country, Africa and the world. Your involvement and support are the driving force behind KMSA's achievements. We are excited to invite you to the 2025 KMSA Imbizo , themed “Integrated Knowledge Management for Operational Excellence ,” which will be held in Franschhoek from 25 to 27 August 2025 . This year’s conference is particularly special, as the theme was selected by one of our KMSA members, reflecting the collaborative spirit that our association is known for. We look forward to seeing you there!

Become a member of Knowledge Management South Africa to gain access to exclusive blog posts and video recordings from our knowledge management professionals! MEMBERSHIP About About KMSA Membership Whether you are a seasoned knowledge management practitioner or just interested in the field, KMSA provides a network of like-minded people, willing to share their expertise. Participants are from all walks of life, including public and corporate sectors, academia and consultants, who connect monthly by webinar. Other activities include a lively WhatsApp chat group, regular newsletters and an annual conference. We source content for our meetings both locally and internationally. Our membership model focuses on the individual practitioner, but we also offer group membership rates for institutions employing multiple practitioners. For a single annual group fee of R5 225, the full benefits of membership can be enjoyed by several individuals across the organisation. Our membership model focuses on the individual practitioner, but we also offer group membership rates for institutions employing multiple practitioners. For a single annual group fee of R5 225, the full benefits of membership can be enjoyed by several individuals across the organisation. Benefits Benefits of KMSA Membership Monthly knowledge management workshops & webinars Annual industry/knowledge convention Lively KM focused digital chat group Regular news bulletins International networking opportunities Professional credentialing KMSA Brochure Pricing Membership Formats Student ZAR 0 Student Member Free Plan No Charge Retired ZAR 500 Retired Individual Member Valid for one year Invoiced to you privately Individual ZAR 1,570 Individual Practitioner Membership Valid for one year Invoiced to you privately Corporate ZAR 6,000 Corporate Group Membership Valid for one year Invoiced to you privately The association is a not-for-profit body owned and managed by its members in terms of its constitution and memorandum of incorporation. The association recovers its operating costs from members by charging members an annual membership subscription fee, payable by the end of the second month of each year. Members may participate in the governance of the organisation at the annual general meeting of members or by volunteering to serve on the board or other operational committees. Join Now Alternatively download, print and complete this short pdf form and return to kmsaservices@vdw.co.za Membership Formats Student R 0 0R Student Member Free Plan Select No Charge Retired R 500 500R Retired Individual Member Valid for one year Select Invoiced to you privately Individual R 1 570 1 570R Individual Practitioner Membership Valid for one year Select Invoiced to you privately or invoiced to your company Corporate R 6 000 6 000R Corporate Group Membership Valid for one year Select Covering multiple Individual Practitioners The association is a not-for-profit body owned and managed by its members in terms of its constitution and memorandum of incorporation. The association recovers its operating costs from members by charging members an annual membership subscription fee, payable by the end of the second month of each year. Members may participate in the governance of the organisation at the annual general meeting of members or by volunteering to serve on the board or other operational committees. Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

We invite researchers, practitioners, and experts in knowledge management to submit presentation proposals. Our conference aims to explore the latest trends, challenges, and opportunities in the field of hybrid knowledge management. We encourage presentations that address topics such as the role of technology in hybrid knowledge management, strategies for managing knowledge in remote and hybrid teams, and best practices for integrating digital and physical knowledge management systems. PHOTOS PROGRAMME

Theme: Championing a knowledge-sharing culture Championing a knowledge-sharing culture involves creating an environment where individuals and teams actively share information, expertise, and insights to drive learning and innovation. Registration Sponsorship Speakers Awards Platinum Sponsor: Gold Sponsor: Silver Sponsor: Convention Programme PHYSICAL REGISTRATIONS (From 1 June 2024) KMSA Paid-up Members: R4 000 Non-members: R5 000 Speakers: R3 000 Student / Retired: R 850 PHYSICAL EARLY BIRD REGISTRATION (Closed on 31 May 2024) KMSA Paid-up Member: R3 500 Non-members: R4 500 Speakers: R3 000 Student / Retired: R 850 VIRTUAL REGISTRATION KMSA Paid-up Members: R2 000 Non-members: R2 500 Speakers: R1 800 Student / Retired: R 550 Please note that online registration is now closed, should delegates which to attend in person they can register at the venue. Virtual attendees can contact kmsaservices@vdw.co.za Platinum Sponsor: Gold Sponsor: Silver Sponsors: Dr Thinus Bekker Dr. Thinus Bekker, General Manager Applied Research and Knowledge Transfer at the Rand Water Institute. He is an Independent Non-Executive Director with a PhD in Digital Governance, Certified Director, ITIL and PMP certifications, and 33 years of experience in the digital technology and information industry. He is involved in academia as post-graduate co-supervisor and assessor. Bavuyile Swekile Bavuyile Swekile is a student from The University of the Western Cape, currently pursuing her Masters in Library and Information Science focusing on the use of ICTs in support of Knowledge Management in research institutions. She did her Bachelor of Library and Information Science at the University of her and also did Honours in Anthropology at the University of Fort Hare. While trying to find her career path Bavuyile has been working at The University of the Western Cape Library as a student assistant, currently she’s working at the UWC library as a research assistant. Hein Spingies Hein Spingies brings over 30 years of extensive expertise in Knowledge, Records & Document, and Information Management across diverse sectors, including entertainment, finance, government, and telecommunications. With a strong focus on implementing robust strategies and leveraging cutting-edge technologies, Hein excels in optimising knowledge harvesting, sharing and dissemination. As the Knowledge Manager at the Road Accident Fund (RAF), Hein spearheads initiatives to enhance and innovate business processes and foster the adoption of best practices. His previous roles include overseeing Information Resources at the NRF, leading KM projects at IBM, where he designed KM, ECM and Records Management strategies for large and medium corporates and the implementation of electronic library management systems. Dr Kavisha Nandhlal Dr Kavisha Nandhlal is the Founder and Director of The Innovation Space (PTY) Ltd. Her company has a core focus on consulting in innovation, design thinking and research. She is the author of the book, Initiate DESIGN THINKING that highlights how design thinking can be used to forge new pathways towards sustainable development. Nelisiwe Jama Nelisiwe Jama, is a registry clerk at Private Security Industry Regulatory Authority (PSIRA). She resides in Pretoria but born in Kwazulu Natal. She is a Masters student at the University of the Western Cape. Her goal is to embark on the academic journey and specialise in knowledge management and also to be able to preserve and harvest indigenous knowledge. Kelebogile Mosimege Kelebogile has been working in various roles within the information services field for over 15 years and is currently employed as a DD: Information & Knowledge Management at the DCoG. Her qualifications include a BIS in Library Science from UP, an Honours degree from UNISA, and a PostGraduate degree in Info & Knowledge Systems from Stellies. She is also currently pursuing a Masters degree. Kelebogile’s passion lies in identifying best practices and finding solutions to knowledge management challenges in local government, which is the focus of her Masters thesis. Lauren de Kock Ms Lauren de Kock is an acclaimed trainer and speaker and has equipped numerous NGOs around South Africa to develop and strengthen their improvement programmes. She is the Regional Director of Quality Improvement for Aurum Institute, which is a proudly African organisation working to advance health science and innovation to create a healthier world for future generations. She is currently supporting to the National Department of Health, HIV and STI programme, by developing, testing, and spreading a national QI programme. Lauren has a track record of using innovative and diverse methodologies to empower professionals and their organisations acquire, implement, and apply knowledge and skills to change their behaviour and the systems in which they work. She led the development of and has authored numerous teaching aids and educational tools for health care providers, that have been endorsed by the National Department of health and are widely used throughout South Africa. Joadine Freeman Ms Joadine Freeman is the SALGA Senior Advisor for Knowledge Management. Joadine Freeman is a passionate Knowledge Management professional, specializing in knowledge and content management. She passionately champions the importance of knowledge sharing and collaboration, viewing them as crucial components in achieving organisational objectives. Dr Nikiwe Momoti Dr Nikiwe Momoti teaches Knowledge Management at the University of the Western Cape (UWC). She has held several Senior Management positions managing ICTs, Knowledge and Information Management, Records, Archives and Libraries. Please click here for more information on the KMSA IMBIZO 2024 Awards

Throwback: KMSA Imbizo 2024 Imbizo Speakers 1/2 Imbizo Programme Imbizo Presentations Imbizo 2024 Award Winners 2024 Champion Award Winners Constance Kekana and Kelebogile Mosimege 2024 Champion Award Winner Constance Kekana 2024 Legacy Recognition of an Institution University of Johannesburg Department of Information & Knowledge Management Prize 2024 Legacy Recognition Winner Joanne Cornelissen Chairpersons Award Elmi Bester

King V Draft is now open for public comment The King V Draft is now open for public comment, providing an excellent opportunity for us as Knowledge Management (KM) professionals to shape this important document. Use the links below to share your insights and feedback on the role our profession could play within the King V framework. Your contributions can highlight the significance of incorporating KM principles and practices, demonstrating how they can enhance organisational effectiveness, foster innovation, and drive sustainable growth. Let’s unite to advocate for our field and ensure our expertise is recognised and valued in this essential guideline. Learn more about the process Submit your comments

Find links to presentations, blog posts, newsletters and video recordings all provided by Knowledge Management South Africa! KNOWLEDGE CENTER The KMSA Knowledge Centre also contains presentations and video recordings from events held by the KMSA, access to which is for KMSA Members only. Become A Member VISIT THE KMSA BLOG! Read the latest articles from our Knowledge Management professionals. KMSA Blog Tips and Best Practices for KM Success Blog: Leading KM Trends for 2024 by Brayn Wills DOWNLOAD OUR NEWSLETTER! Previous Editions: Autum 2023 Newsletter Spring 2022 April/June 2022 Newsletter January/March 2022 Newsletter November/December 2021 Newsletter September/October 2021 Newsletter July/August 2021 Newsletter Q1 2024 Newsletter VIEW OUR EVENT RECORDINGS! A gallery dedicated to the e-Imbizo's and webinars held by Knowledge Management South Africa. Become a member to view the gallery! Video Gallery Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

View and visit all of Knowledge Management South Africa's KM Services Providers! KM SERVICE PROVIDERS We live in the most exciting of times. The confluence of diverse technologies in Life Sciences, Electronics and the Cognitive Sciences, has turbo-charged the Knowledge Economy. ‘What the mind can conceive and believe – it can achieve’ is now true. In order to succeed you need ‘Intellectual’ Capital. You need new skills. You need new thinking. Visit RQTech has been knowledge leaders in Enterprise Content Management solutions for over 20 years. Our strength lies in aligning People, Processes and Technology so that all these dimensions are structured to execute an organisation’s strategy and achieve the corresponding goals. Visit The Knowledge Associates Group of Companies was first founded by Ron Young in Cambridge in 1995. At Knowledge Associates, we are a passionate and highly committed meritocracy, dedicated to implementing and supporting effective knowledge driven organisations through continual thought leadership. Visit COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization. Visit UKS is expanding and concentrating on optimizing the use of technology in coding and Robotics, software development, learning platforms and Data Compliance. Visit LexSolutions is a legal consultancy run by former General Counsels who have led teams, innovated entire departments and helped deliver businesses strategies for both in-house legal teams and businesses. Visit Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us