12 March 2024 KMSA Webinar: Knowledge automation through using Generative AI Tuesday, 12 March 2024 13:00 - 14:00 CAT In this webinar, we will discuss the potential contribution of Generative AI in information processing and generation. Generative AI, such as GPT-3, enables the automation of knowledge-intensive tasks by synthesising human-like responses based on the prompting input provided. This technology can rapidly generate diverse and contextually relevant content, streamlining tasks like content creation, customer support, and even code generation. The ability to support knowledge processes with generative AI not only increases efficiency but also allows for the scaling of intellectual capabilities across various domains. However, ethical considerations, responsible use, potential biases, accuracy and the skill to develop good prompts need to be carefully addressed as we navigate the evolving landscape of knowledge automation through Generative AI. The emphasis on the human touch from the human-centred society (Society 5.0) will be contextualised from a knowledge management perspective. SPEAKERS Prof Marlene Holmner Prof Holmner obtained a BA degree from the University of Pretoria in 1995, and a BA (Hons) Information Science (Cum Laude) in 1997. This was followed in 1999 by an MA Information Science (Cum Laude) from the same institution. Prof Holmner completed her D (Phil) in 2008 with the title: A critical analysis of information and knowledge societies with specific reference to the interaction between local and global knowledge systems. Prof Holmner joined the Department in 1995 as tutor and has been lecturing in the department for the past 25 years. During this time, she delivered numerous conference papers covering aspects such as ICT for development and bridging the digital divide. Prof Holmner is the chair of the marketing committee of the School of Information Technology and is a Microsoft Certified Professional and is a member of the Africa Network for Information Ethics. Prof Martie Mearns Prof Martie Mearns is an Associate Professor and contract lecturer involved at the University of Johannesburg, where she mainly teaches research methodology at Honours and Master’s level. At the University of Pretoria, her lecturing tasks are focussed on the field of information science and knowledge management, aspects of the fourth industrial revolution and competitive intelligence on undergraduate and postgraduate levels. She has been involved in higher education tuition and research since 1998. Ms Anika Meyer Ms. Anika Meyer is a Lecturer in the Department of Information Science, University of Pretoria. Her journey as a dedicated and passionate lecturer and researcher in the Department of Information Science, at the University of Pretoria, commenced in January 2015. She completed her Master's studies in 2016, titled: Information behaviour in academic spaces of creativity: a building science pseudo-makerspace. She is currently enrolled for her doctoral studies at the Department of Information Science, University of Pretoria, titled: Information sharing in participatory design of a virtual academic creative space. REGISTRATION FEES: Paid up KMSA Members: No charge Non-KMSA Members: R450 Online registration is now closed, should you still wish to register please contact kmsaservices@vdw.co.za

Become a member of Knowledge Management South Africa to gain access to exclusive blog posts and video recordings from our knowledge management professionals! MEMBERSHIP About KMSA Membership Whether you are a seasoned knowledge management practitioner or just interested in the field, KMSA provides a network of like-minded people, willing to share their expertise. Participants are from all walks of life, including public and corporate sectors, academia and consultants, who connect monthly by webinar. Other activities include a lively WhatsApp chat group, regular newsletters and an annual conference. We source content for our meetings both locally and internationally. Our membership model focuses on the individual practitioner, but we also offer group membership rates for institutions employing multiple practitioners. For a single annual group fee of R6 300, the full benefits of membership can be enjoyed by several individuals across the organisation. Benefits of KMSA Membership Monthly knowledge management workshops & webinars Annual industry/knowledge convention Lively KM focused digital chat group Regular news bulletins International networking opportunities Professional credentialing KMSA Brochure Anchor 1 Membership Formats Student ZAR 0 Student Member Free Plan No Charge Retired ZAR 0 Retired Individual Member Valid for one year Invoiced to you privately Individual ZAR 1,910 Individual Practitioner Membership Valid for one year Invoiced to you privately Corporate ZAR 6,845 Corporate Group Membership Valid for one year Invoiced to you privately The association is a not-for-profit body owned and managed by its members in terms of its constitution and memorandum of incorporation. The association recovers its operating costs from members by charging members an annual membership subscription fee, payable by the end of the second month of each year. Members may participate in the governance of the organisation at the annual general meeting of members or by volunteering to serve on the board or other operational committees. Join Now Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

Throwback: KMSA Imbizo 2024 Imbizo Speakers 1/2 Imbizo Programme Imbizo Presentations Imbizo 2024 Award Winners 2024 Champion Award Winners Constance Kekana and Kelebogile Mosimege 2024 Champion Award Winner Constance Kekana 2024 Legacy Recognition of an Institution University of Johannesburg Department of Information & Knowledge Management Prize 2024 Legacy Recognition Winner Joanne Cornelissen Chairpersons Award Elmi Bester

Quarter 2 2025 The KMSA Imbizo 2025 is a month away. The 2025 KMSA Imbizo is set to take place from 25–27 August in the picturesque town of Franschhoek, nestled in the heart of the Western Cape. We warmly invite knowledge management professionals to join us for this enriching 3-day conference and the prestigious KMSA Awards, hosted at the stunning Klein Goederust Wine Farm . A range of charming accommodations is available nearby. Register for the KMSA Imbizo 2025 Click here KMSA Imbizo 2025: International Speaker Dr. Vincent Ribière, a Knowledge Management expert with 25+ years' experience, is Managing Director of IKI-SEA at Bangkok University and co-leads the Global MIKE Award. A prolific author and international speaker. The Essentials of Knowledge Transfer In this interactive session, part of APQC’s “KM Essentials” series, experts Lynda Braksiek, Cindy Hubert, and Darcy Lemons guided participants through a framework for effective and intentional knowledge transfer. Become a member of KMSA Whether you are a seasoned knowledge management practitioner or just interested in the field, KMSA provides a network of like-minded people, willing to share their expertise. KMSA Annual Calendar This year, we have put together a packed programme filled with exciting events, valuable learning opportunities, and meaningful networking experiences. We are confident that these activities will bring great value to your membership and enhance your professional journey. Throwback: KMSA Imbizo 2024 Join us in a throwback to last year's Imbizo which was took place at The Coastlands Hotel in Umhlanga. KMSA Imbizo 2025 We would like to thank our sponsors for their support. EBSCO Road Accident Fund Sabinet University of Pretoria We want your feedback and contributions to the newsletter. Share your thoughts and your contributions to knowledge management. Send us an e-mail

Knowledge Management is the process of creating, retaining, sharing and better utilising the knowledge and information assets of an organisation to achieve its objectives. 23 July Webinar - Is dark data killing the planet? KM as a sustainability tactic to address digital decarbonisation Registration is now closed

Theme: Championing a knowledge-sharing culture Championing a knowledge-sharing culture involves creating an environment where individuals and teams actively share information, expertise, and insights to drive learning and innovation. PHYSICAL REGISTRATION Please note that online registration is now closed, should delegates which to attend in person they can register at the venue. Virtual attendees can contact kmsaservices@vdw.co.za

Become a member of Knowledge Management South Africa to gain access to exclusive blog posts and video recordings from our knowledge management professionals! MEMBERSHIP About About KMSA Membership Whether you are a seasoned knowledge management practitioner or just interested in the field, KMSA provides a network of like-minded people, willing to share their expertise. Participants are from all walks of life, including public and corporate sectors, academia and consultants, who connect monthly by webinar. Other activities include a lively WhatsApp chat group, regular newsletters and an annual conference. We source content for our meetings both locally and internationally. Our membership model focuses on the individual practitioner, but we also offer group membership rates for institutions employing multiple practitioners. For a single annual group fee of R5 225, the full benefits of membership can be enjoyed by several individuals across the organisation. Our membership model focuses on the individual practitioner, but we also offer group membership rates for institutions employing multiple practitioners. For a single annual group fee of R5 225, the full benefits of membership can be enjoyed by several individuals across the organisation. Benefits Benefits of KMSA Membership Monthly knowledge management workshops & webinars Annual industry/knowledge convention Lively KM focused digital chat group Regular news bulletins International networking opportunities Professional credentialing KMSA Brochure Pricing Membership Formats Student ZAR 0 Student Member Free Plan No Charge Retired ZAR 500 Retired Individual Member Valid for one year Invoiced to you privately Individual ZAR 1,570 Individual Practitioner Membership Valid for one year Invoiced to you privately Corporate ZAR 6,000 Corporate Group Membership Valid for one year Invoiced to you privately The association is a not-for-profit body owned and managed by its members in terms of its constitution and memorandum of incorporation. The association recovers its operating costs from members by charging members an annual membership subscription fee, payable by the end of the second month of each year. Members may participate in the governance of the organisation at the annual general meeting of members or by volunteering to serve on the board or other operational committees. Join Now Alternatively download, print and complete this short pdf form and return to kmsaservices@vdw.co.za Membership Formats Student R 0 0R Student Member Free Plan Select No Charge Retired R 500 500R Retired Individual Member Valid for one year Select Invoiced to you privately Individual R 1 570 1 570R Individual Practitioner Membership Valid for one year Select Invoiced to you privately or invoiced to your company Corporate R 6 000 6 000R Corporate Group Membership Valid for one year Select Covering multiple Individual Practitioners The association is a not-for-profit body owned and managed by its members in terms of its constitution and memorandum of incorporation. The association recovers its operating costs from members by charging members an annual membership subscription fee, payable by the end of the second month of each year. Members may participate in the governance of the organisation at the annual general meeting of members or by volunteering to serve on the board or other operational committees. Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

We invite researchers, practitioners, and experts in knowledge management to submit presentation proposals. Our conference aims to explore the latest trends, challenges, and opportunities in the field of hybrid knowledge management. We encourage presentations that address topics such as the role of technology in hybrid knowledge management, strategies for managing knowledge in remote and hybrid teams, and best practices for integrating digital and physical knowledge management systems. PHOTOS PROGRAMME

Knowledge Management South Africa presents The metaverse and implications for KM and practitioners presented by Prof Hanlie Smuts THE METAVERSE AND IMPLICATIONS FOR KM AND PRACTITIONERS Presented by: Prof Hanlie Smuts Webinar Tuesday, 28 March 2023 14:00 - 15:00 CAT Have you heard terms like alternative world, replica of the real world, mixed reality, and network of virtual worlds? Do you believe that the metaverse will alter the KM space? Knowledge management is currently changing significantly anyway. The question is whether the metaverse will disrupt, or innovate KM. In this webinar we will share foundational concepts and background about the metaverse. We will explore the opportunities presented by the metaverse and identify impacts on KM. REGISTRATION FEES: Fees: KMSA Paid Up Members: No charge | Non-members: R450 | Students: R250 Cancellation: Cancellation needs to be done in writing at least 72 hours prior to the webinar. CPD: Please note this webinar is CPD accredited, and members who attend the session will be awarded 2 CPD points. Registrants who do not attend will not receive any CPD points.

Celebrating Knowledge Management Knowledge Management is the process of creating, retaining, sharing and better utilising the knowledge and information assets of an organisation to achieve its objectives. 20 October Webinar - Celebrating Knowledge Management & Looking forward to our #10Years Registration is closed

View and visit all of Knowledge Management South Africa's KM Services Providers! KM SERVICE PROVIDERS We live in the most exciting of times. The confluence of diverse technologies in Life Sciences, Electronics and the Cognitive Sciences, has turbo-charged the Knowledge Economy. ‘What the mind can conceive and believe – it can achieve’ is now true. In order to succeed you need ‘Intellectual’ Capital. You need new skills. You need new thinking. Visit RQTech has been knowledge leaders in Enterprise Content Management solutions for over 20 years. Our strength lies in aligning People, Processes and Technology so that all these dimensions are structured to execute an organisation’s strategy and achieve the corresponding goals. Visit The Knowledge Associates Group of Companies was first founded by Ron Young in Cambridge in 1995. At Knowledge Associates, we are a passionate and highly committed meritocracy, dedicated to implementing and supporting effective knowledge driven organisations through continual thought leadership. Visit COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization. Visit UKS is expanding and concentrating on optimizing the use of technology in coding and Robotics, software development, learning platforms and Data Compliance. Visit LexSolutions is a legal consultancy run by former General Counsels who have led teams, innovated entire departments and helped deliver businesses strategies for both in-house legal teams and businesses. Visit Need more details? Contact us We are here to assist. Contact us by phone, email or via our social media channels. Contact Us

Exciting trends are poised to revolutionise the realm of knowledge management, shaping the growth, operations, and customer interactions of organisations. KMSA MASTERCLASS SERIES KMSA Practitioner development masterclass series: Module 2 Tuesday, 27 February 2024 19:00 - 21:00 CAT Exciting trends are poised to revolutionise the realm of knowledge management, shaping the growth, operations, and customer interactions of organisations. The ongoing digital revolution is fundamentally altering our work and learning environments, with technology playing a pivotal role. In this context, knowledge management is undergoing a significant transformation, gaining prominence as organisations seek to streamline processes, enhance customer experiences, and secure a competitive edge. In this evolving landscape, modern knowledge management processes are facilitating anonymous questioning and expert contributions from employees. This dynamic approach breaks down silos, fostering a living knowledge base that empowers teams across functions, such as R&D, product management, sales, help desks and client service desks, to deliver greater value with enhanced efficiency. The success or failure of organisations hinges on how they capture, store, share, and effectively manage collective knowledge in pursuit of business goals. Seamless access to knowledge enhances employee productivity, while obstacles to information retrieval lead to inefficiency and frustration. Problem-solving strategies often involve natural, informal communication and knowledge transfer, but the challenge lies in missing out on undocumented, tacit knowledge. Teams may spend unnecessary time searching for inaccessible information or redundantly addressing frequently asked questions. Conversely, intentional and effective knowledge management enables swift access to all available information, with the option to consult internal experts for further clarification. At its core, knowledge management is indispensable for organisations, especially those operating at scale. The capture, storage, and sharing of employees' knowledge and experience not only enrich the overall workforce's knowledge, but also boost efficiency and safeguard intellectual capital without compartmentalising it. Module 2: Foundational concepts, history, definitions, ISO 30401:2018 Lecturer: Hanlie Smuts Time: 19:00 – 21:00 REGISTRATION FEES: Fees: KMSA Paid Up Members: No charge | Non-members: R450 TERMS AND CONDITIONS: To get member discount you must use the email address associated with your regular KMSA account. If you use a new email address a new account will be opened for you, unless you ask the secretariat to update your old account details. Member discount is only offered to paid-up members. You and the billing contact of your organisation will receive invoices a few minutes after you have registered. If you see a red notice on the screen about unpaid invoices please contact the secretariat on KMSAServices@vdw.co.za to resolve. Cancellation: Cancellation needs to be done in writing at least 72 hours prior to the webinar. This Masterclass has been postponed, we will communicate further details as soon as possible.